TERMS AND CONDITIONS
Last Updated: [DATE]
1. Acceptance of Terms
By accessing, browsing, creating an account, placing an order, booking a consultation, subscribing to updates, participating in promotions, or otherwise using Teeka4, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use our website.
2. About Teeka4
Teeka4 is an online retailer offering skincare, beauty, wellness, and related products to customers in Nigeria and internationally.
3. Eligibility
You must be at least 18 years old or have the supervision of a parent or legal guardian to use our website and place orders.
4. Product Information
We make reasonable efforts to ensure product descriptions, images, pricing, ingredients, and availability are accurate.
However:
- Product packaging may change from time to time.
- Colours may vary due to screen settings.
- Errors may occasionally occur.
We reserve the right to correct any errors without prior notice.
Authenticity Guarantee and Product Sourcing
Teeka4 is committed to providing genuine and authentic products to its customers.
We source products directly from manufacturers, authorized distributors, approved wholesalers, brand representatives, or other trusted supply chain partners. We take reasonable steps to verify the authenticity of products offered for sale on our website.
However, customers acknowledge and agree that:
- Product packaging, labels, ingredients, formulations, product names, sizes, and manufacturer specifications may change from time to time without notice.
- Manufacturers may discontinue, reformulate, rebrand, relaunch, or update products at their sole discretion.
- Product appearance may differ from images displayed on our website due to manufacturer updates, batch variations, or packaging redesigns.
- Product results may vary from person to person based on skin type, health conditions, environmental factors, usage habits, and other individual circumstances.
Teeka4 does not manufacture the products sold on its website and therefore cannot guarantee specific outcomes, results, or performance from any product.
Where customers have concerns regarding product authenticity, quality, defects, or manufacturer changes, Teeka4 reserves the right to investigate such concerns and may request supporting information, including photographs, batch numbers, packaging details, or proof of purchase.
Teeka4 shall not be liable for changes made by manufacturers to product formulations, packaging, ingredients, instructions, or product performance after products have been supplied to us by authorized sources.
Any authenticity guarantee provided by Teeka4 is limited to confirming that products were obtained through our approved sourcing channels and does not constitute a separate manufacturer warranty.
5. Orders
All orders are subject to acceptance and availability.
Teeka4 reserves the right to:
- Refuse any order.
- Limit quantities purchased.
- Cancel suspicious orders.
- Request identity verification.
- Decline transactions suspected of fraud.
Customers will be notified where practical.
6. Pricing
All prices are displayed in the applicable currency selected by the customer.
Prices may change without notice.
Taxes, customs duties, import charges, and local government fees imposed by the destination country remain the responsibility of the customer unless otherwise stated.
7. Payments
We accept approved payment methods displayed during checkout.
Orders will not be processed until payment has been successfully received and verified.
8. Shipping and Delivery
Estimated delivery timelines are provided as guides only.
Delivery delays may occur due to:
- Weather conditions
- Customs inspections
- Courier issues
- Public holidays
- Events beyond our control
Teeka4 is not liable for delays caused by third-party carriers.
9. Returns and Refunds
Returns and refunds are governed by our Refund Policy.
Products that have been opened, used, altered, damaged by the customer, or deemed unsuitable for resale may not qualify for returns.
10. Customer Accounts
Customers are responsible for maintaining the confidentiality of their login credentials.
Teeka4 is not liable for unauthorized access resulting from customer negligence.
11. Reviews and User Content
Customers may submit:
- Reviews
- Ratings
- Testimonials
- Photographs
- Comments
By submitting content, you grant Teeka4 a worldwide, royalty-free, perpetual license to use, reproduce, publish, display, and distribute such content for marketing and business purposes.
We reserve the right to remove content that is misleading, offensive, unlawful, or inappropriate.
12. Marketing Communications
By creating an account, placing an order, requesting notifications, entering promotions, or subscribing to updates, you consent to receive:
- Promotional emails
- Product announcements
- Educational content
- Back-in-stock notifications
- Loyalty programme updates
- Special offers
Customers may unsubscribe at any time using the unsubscribe link provided in communications.
Transactional emails relating to orders, payments, account activity, or customer support may still be sent.
13. Loyalty Programmes, Rewards and Gift Cards
Teeka4 may offer:
- Loyalty rewards
- Store credits
- Gift cards
- Promotional credits
These benefits:
- Have no cash value unless required by law.
- May expire.
- May be modified or discontinued at any time.
Fraudulent use may result in forfeiture.
14. Consultation Disclaimer
Any skincare recommendations, educational content, consultations, product suggestions, blog articles, or customer support guidance provided by Teeka4 are for informational purposes only.
They do not constitute medical advice, diagnosis, or treatment.
Customers should consult qualified healthcare professionals regarding medical concerns.
15. Allergies and Product Reactions
Individual skin responses vary.
Teeka4 cannot guarantee specific results from any product.
Customers are responsible for reviewing ingredient lists and conducting patch tests where appropriate.
Teeka4 shall not be liable for allergic reactions, sensitivities, or adverse responses resulting from product use.
Patch Testing and Product Suitability
Customers are encouraged to perform a patch test before using any skincare, cosmetic, beauty, haircare, wellness, or personal care product purchased from Teeka4.
Patch testing should be conducted according to the manufacturer’s instructions or generally accepted skincare practices before applying a product extensively.
Customers are responsible for determining whether a product is suitable for their individual skin type, condition, allergies, sensitivities, or personal circumstances.
Recommendations provided by Teeka4, including customer support guidance, consultations, blog content, social media content, product descriptions, reviews, and educational materials, are intended for informational purposes only and should not be interpreted as guarantees of suitability or results.
Teeka4 shall not be liable for adverse reactions, irritation, sensitivities, allergic responses, or dissatisfaction arising from the use of products that are otherwise genuine and fit for sale.
16. Intellectual Property
All website content including:
- Logos
- Graphics
- Product descriptions
- Images
- Videos
- Website design
- Text
remains the property of Teeka4 or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
17. Limitation of Liability
To the maximum extent permitted by law, Teeka4 shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Data loss
- Delays caused by third parties
Our total liability shall not exceed the amount paid by the customer for the relevant order.
18. Fraud Prevention
We reserve the right to:
- Verify customer information.
- Cancel suspicious transactions.
- Refuse service where fraudulent activity is suspected.
19. Force Majeure
Teeka4 shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, government actions, strikes, internet outages, pandemics, or courier disruptions.
20. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes shall be subject to the exclusive jurisdiction of the Nigerian courts.
21. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Continued use of the website following changes constitutes acceptance of the updated Terms.
22. Contact Information
Teeka4
Email: support@teeka4.com
Website: https://teeka4.com