Last Updated: 17/06/2026
1. Introduction
Teeka4 (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit, shop from, register an account with, book a consultation through, or otherwise interact with Teeka4.
By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Telephone number
- Shipping address
- Billing address
- Account login information
- Date of birth (if provided)
- Order history
- Product preferences
Transaction Information
- Purchase history
- Payment confirmations
- Refund records
- Gift card activity
- Loyalty and rewards activity
Consultation Information
Where you request skincare consultations, we may collect:
- Skin concerns
- Product usage information
- Consultation notes
- Uploaded photographs
- Follow-up records
This information is used solely for consultation and customer support purposes.
Technical Information
We automatically collect:
- IP address
- Device type
- Browser type
- Operating system
- Referral source
- Website activity
- Cookies and tracking information
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Verify transactions
- Manage customer accounts
- Process refunds
- Provide consultation services
- Improve website functionality
- Detect fraud and unauthorized activities
- Manage rewards, gift cards and promotions
- Respond to inquiries
- Comply with legal obligations
4. Marketing Communications
Teeka4 may use your contact information to send:
- Product updates
- Promotional offers
- Sales announcements
- Back-in-stock notifications
- New brand launches
- Educational skincare content
- Customer surveys
- Loyalty and rewards updates
- Consultation reminders
These communications may be sent by:
- SMS
- Other approved communication channels
Customers may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting our customer support team
- Adjusting communication preferences within their account
Please note that opting out of marketing messages does not prevent us from sending essential service communications related to orders, payments, account activity, or customer support.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Keep users logged in
- Improve website functionality
- Analyze website traffic
- Personalize user experiences
- Measure advertising performance
Users may manage cookie settings through their browser preferences.
Disabling certain cookies may affect website functionality.
6. Advertising and Analytics
We may use services such as:
- Google Analytics
- Google Ads
- Meta (Facebook and Instagram)
- TikTok Advertising
- Email marketing platforms
- Customer relationship management systems
These services may collect information about interactions with our website and advertisements.
This information may be used to create advertising audiences and improve marketing performance.
We do not sell customer personal information to third parties.
7. Sharing of Information
We may share information with trusted third-party providers including:
- Payment processors
- Shipping and logistics partners
- Customer service providers
- Marketing service providers
- Website hosting providers
- Security and fraud prevention services
These providers may only use information as necessary to perform services on our behalf.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect customer information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Fulfil contractual obligations
- Maintain business records
- Resolve disputes
- Comply with legal obligations
10. International Transfers
Because Teeka4 serves customers in multiple countries and uses international service providers, personal information may be processed outside Nigeria.
Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.
11. Your Rights
Depending on applicable law, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to marketing communications
- Request a copy of your data
Requests may be submitted through our customer support channels.
12. Children’s Privacy
Our products and services are not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon publication on our website.
Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Information
For questions regarding this Privacy Policy or your personal information, please contact:
Teeka4
Email: support@teeka4.com
Phone: +234 814 322 8751
Website: https://teeka4.com